Chenard & Osborn is Your Full-Service Claims Adjuster in Michigan!

Based in Grand Rapids, Chenard and Osborn works with insurance companies to adjust claims for property damage claims, liability claims and inland marine claims throughout the entire state of Michigan. Our approach has always been to develop long term relationships with our clients by providing customer satisfaction at every step in the claims adjusting process for all property and casualty claims.


In 1984, when Dick Chenard & Doug Osborn began our company as independent adjusters, they brought with them nearly 20 years of experience in the claims adjusting industry and operated from this same approach which has laid the foundation for our continued growth throughout the state of Michigan as well as northern Indiana, Ohio and southeastern Illinois.


Since that time, Chenard & Osborn has continued to add equally qualified and experienced adjusters to our full-service insurance adjusting firm who have the background to handle simple property losses as well as complex multi-million dollar commercial claims, including proficiency in handling the business interruption aspects of claims. Over the 40 years we have been in business, we have grown from just two adjusters in the Grand Rapids area to 20 adjusters statewide and now cover all of Michigan.


Our claims adjusters’ experience levels range from 14-48 years with an average experience level of 25 years. We have Haag Certified roofing adjusters as well as General and Executive General Adjusters.


In addition to handling homeowners and commercial property losses for our clients, we also provide contents inventory services. Our Contents Inventory Specialists work with the insured to alleviate the stress that can come from an often overwhelming task of inventorying total loss items. As a result of our prompt and efficient response and handling of this aspect of the loss, we are able to, on average, close out the personal property coverage of a claim within a month.


We also specialize in handling the appraisal process under the policy for disputed claims as both appraisers and umpires. Our adjusters have experience in policy interpretation and providing court testimony on coverage, liability and damages. We have the ability to meet all of your claim needs with what we believe is the most experienced independent claims adjusting staff in the state of Michigan.


Chenard & Osborn handles all types of liability claims and investigations. Our liability adjusters have more than 20 years of experience in handling sensitive cases. We are experienced in investigating slip and fall injuries, thefts, dog bite incidents, commercial vehicle accidents, fatalities and contractor liability claims. In addition, we handle all types of claims for governmental entities. We will also canvass for witnesses or any other specifics our clients require.


We provide adjusting expertise with state of Michigan certification for tractors and trailers, municipal, contractor and farm equipment as well as RVs, marine equipment and cargo losses.


As the largest independent insurance claims adjusting group in West Michigan, we know how to effectively work with both insurance companies and insureds to expeditiously bring the claim to a satisfactory conclusion.


Chenard and Osborn, Inc., is a member of The National Association of  Independent Insurance Adjusters


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